No. Our properties are fully furnished residential apartments located throughout New York City.

Yes, while certain properties will vary generally the minimum stay is 30 days.

Everything that you need. Bring only your suitcase. There are linens and towels, hairdryers, fully-equipped kitchens, cleaning items, cable television, phone and Internet access, answering machine, CD/radio and so forth. For a full listing of amenities, please see our Amenities page. If you have any special needs, requirements or requests please mention these to us in your Information Request Form.

Almost all buildings have coin or card operated washers and dryers. For those that don't there is a laundry facility within walking distance.

If you are not in New York, we will gladly e-mail you digital photographs of each apartment that you have specified an interest in so that you can get a first hand look at your apartment before you reserve it. That way, you are more comfortable about your selection. If you are going to be in New York, just give us a call and one of our agents will be glad to personally show you the apartments you are interested in.

Generally, there is no charge for local calls. For long distance calls, simply use a pre-paid calling or credit card.

Some pets are allowed. Please specify whether you have a pet upon your initial inquiry. An additional security deposit may be required in certain buildings for accepted pet requests.

Depending upon the particular accommodation selected, maid service may or may not be included in your stay. If it is not included and you would like maid service, simply ask your agent for the current rates at the time of your booking.

Prices for Manhattan Apartments vary greatly and are subject to such factors as location, furnishings, seasonality and availability. Our rates are generally 25-35% lower than our competitors. Please call for current pricing.

Some monthly prices may not include utilities, so a security deposit is required at the time of booking. The balance of the security deposit is generally returned within 30-60 days after final departure, once bills and exit cleaning are charged.

In most cases your building's concierge or doorman will have your key. If not, we can organize a member of our staff to greet you and deliver the keys to you or you can arrange to pick them up at our offices. Just let us know your preference and we will work with you. Arrangements should be made at the time of booking and reconfirmed prior to arrival. Prior to your departure, you are responsible for contacting us to make appropriate arrangements for return of the key.

Check in and check out are flexible to accommodate you. Please contact our office and schedule a mutually convenient check in and check out time.

No. You should complete and submit the Information Request Form to allow our experienced reservation agents the opportunity to locate your apartment. We will then contact you with all the information necessary for you to confirm your reservation as well as all payment details.

Payments may be made by bank or certified checks, travelers cheques, money orders or wire transfers. In those instances there is a minimum of thirty (30) days between prepayment and arrival, payment may also be made by personal check. Please note that all amounts are in U.S. Dollars.

You will incur no cancellation fee if your booking is cancelled 30 days or more before your scheduled arrival date. However, any cancellations made less than 30 days before your scheduled arrival will result in a forfeiture of any deposit paid.

We generally take a one (1) Month refundable security deposit at the time of booking which is returned within thirty (30) days following the end of the stay.

We strive to make the entire process as simple as possible. All it takes is a quick phone call or e-mail to participate in our rental program. First, an experienced rental counselor will review some basic information about your apartment, including the address, square footage, number of rooms and any additional or unique features that your apartment may have such as a fireplace, whirlpool or balcony. Next, our rental counselor will ask you the time period, which you would like to rent the apartment for. Finally, we assign a staff member to inspect and approve your apartment as an authorized NYC Residence furnished apartment. We then finalize the payment rate with you and have our photographers digitally photograph your apartment. We then input your information into our exclusive and proprietary database as an additional choice of stays for our guests. Click Here to Rent Your Apartment.

Whenever one of our guests expresses an interest in an apartment similar to yours, we will contact you to confirm all of the arrangements, including the exact dates of availability, and only after getting your approval, will confirm the room for our guest. Payment is then made to you from us directly. It's that simple.

Because our reputation is built on quality, dependability and affordability, our guests have come to rely on our furnished apartments for exhibiting a certain comfort level. An experienced rental counselor will review the requirements of an NYC Residence furnished apartment together with you when they view the apartment. Generally, each apartment should contain the following items, most of which are already present in your apartment: Linens, towels, microwave, refrigerator, toaster, coffee maker, tea kettle, crockery and silverware, color television with basic cable, plates, alarm clock radio, telephone answering machine, vacuum cleaner, iron and ironing board and stereo.

Our clients range in both size and scope from individual vacationers and students to corporate travelers and fortune 500 corporations. In addition, we also service an exclusive clientele of high profile entertainment and sports industry clients as well as politicians, consuls and diplomats. As can be expected, in order to maintain the complete confidentiality and privacy of these guests, these names are only disclosed to owners on a need to know basis and only upon execution of a confidentiality agreement.

Simply e-mail your questions to us at ClientCare@nycresidence.com or call us at (212) 226-2700. We will be glad to answer any additional questions you may have.